Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.
'You don't need massive industry or huge energy resources.' 'You could start with just 3 or 4 people in a coffee shop and invent the world.'
The airline confirmed that there were injuries onboard, and stated that all "possible assistance" will be provided to the passengers on the aircraft.
Here are the world's most courteous, friendly, helpful and efficient airline crews from each continent.
'The first and most basic responsibility of any government is to protect its people from external threats and internal harm.' 'Budget 2025-2026 has to focus on meeting this responsibility,' asserts R Jagannathan.
Emirates has been voted as the world's best airline in 2016 by travellers around the world.
Carter was in politics, but not a politician, certainly not a transactional politician, points out Shreekant Sambrani.
Over 600 slots at three major airports - Heathrow, Dubai and New York's JFK International - could be at stake.
It would offer 15% discount to its premium economy class passengers bound for the US from India.
The issues include not getting refunds on airline and hotel bookings, getting charged a service fee even if airlines have waived cancellation charges and so on. Complaints are piling up on Twitter, Facebook and other social media channels as more and more people cancel their travel plans due to the ongoing Covid-19 pandemic.
JetBlue Airways is ranked as the world's best budget airline.
Five decades ago, 87 plane crashes took away the lives of 1,597 people.
Industries such as aviation and hospitality have many silos within them and Aionos, the joint venture between Interglobe Enterprises (IGE) and Assago Group, is an attempt to bridge them and boost efficiencies using artificial intelligence (AI) solutions, Rahul Bhatia told Business Standard on Tuesday. Bhatia, the Group Managing Director of IGE, serves as the majority shareholder in India's largest airline, IndiGo. Additionally, IGE operates 21 hotels under the Ibis brand and runs a logistics company called Movin.
Asian and Middle Eastern airlines -- but no Indian names -- dominated the Top 10 slots at the World Airline Awards.
For Air India and Jet Airways, airspace closure over Pakistan would mean flights to US and Europe will have to take a longer route.
Four French judges earlier in the day began questioning the passengers detained by the French authorities at Vatry airport, 150 km east of Paris, since Thursday over suspected "human trafficking".
The plane that took off from Dubai in the United Arab Emirates carrying 303 Indian passengers, including many minors, was grounded at the Chalons-Vatry airport in Marne on Thursday.
The Nicaragua bound charter Legend Airlines Airbus A340 flight, that was grounded at Vatry airport in France for four days on suspicion of human trafficking, arrived in Mumbai on Tuesday, December 26, 2023.
A Romanian aircraft carrying 275 passengers, mostly Indians, on Monday left for India four days after they were detained by the French authorities at an airport near Paris over suspected 'human trafficking'.
IATA has said that airlines globally were 'prepared for the heightened level of alert' following the World Health Organization's decision to move to Phase 5 of its pandemic preparedness plan. The global airlines body and the WHO have prepared guidance materials for the airline staff, including cabin crew, maintenance workers, cleaners, passenger agents and cargo and baggage handlers.
According to a senior state Crime Investigation Department official, those passengers included at least 60 from Gujarat, who have already reached their respective native places in the state.
Let's take a look at the performance of some major airlines.
Beginning May 1, the airline will do away with free blankets and would charge $8 for a set of blanket and pillow.
Airlines in the Asia-Pacific region are expected to corner the maximum profits this year, with the aviation industry's umbrella body IATA projecting a global profit of $8.9 billion in 2010.
The new jobs will be positions that support United's global operations.
Full service carrier Air India on Friday said some of its ultra long-haul flights are facing delays due to issues related to airport entry passes and it is "working closely" with the authorities to resolve the matter.
There is no denying that the India-US sector is one of the hottest routes for airlines both from India and the United States
With the volcanic clouds over the European airspace virtually shutting down global air traffic, Air India on Saturday announced cancellation of flights to Europe and North America scheduled Sunday.
Aiming at attracting Indian travellers to major global and domestic destinations, foreign and Indian carriers are vying with each other by offering discounted tickets.
In a LinkedIn post on Wednesday, February 15, night, Nipun Aggarwal had said Air India, in addition to the order of 470 planes, had the option to purchase 370 aircraft from Airbus and Boeing.
The Directorate General of Civil Aviation (DGCA) on Tuesday suspended Air India's Boeing simulator facility in Mumbai after finding certain alleged lapses during a spot check, a DGCA official said. The pilots, who were scheduled to undergo refresher courses at the Mumbai facility, will now not be able to do so.
His Brazilian fans loved him for his idiosyncratic personality and unapologetic nationalism. He liked to say he was born with victory at his side and was rarely shy to challenge those who said his teams were too defensive.
A red-faced Pakistan International Airlines (PIA) was forced to issue a clarification on Friday after the State-owned carrier received much flak for its bizarre dress code for its cabin crew, instructing them that wearing undergarments underneath the uniform was a must.
Taking a cue from price war in the domestic sector, two foreign carriers - Emirates and Air Asia - have cut fares for Indian travellers so as to beat the March quarter blues.
Travel pro Peter Greenberg makes sense of the airline mess and finds ways to make the most of a tangled travel situation.
Air India will no longer enjoy a priority in allocation of international traffic rights. This follows its takeover by Tata Sons in January. The Directorate General of Civil Aviation has dropped a clause which gave Air India an advantage over other private airlines in the amended rules issued on April 19.
A state of emergency has been declared in Washington, DC and five states as 30 inches of snow and high winds may shut down up to a third of the country.
India saw a huge surge in ransomware and IoT cyber attacks in the first half of 2023, as criminals shifted to stealthier means of malicious activities, according to a report by SonicWall. While major economies like the US and the UK witnessed a decline in ransomware attacks, India (up 133 per cent) and Germany (52 per cent) are among the countries that saw a huge surge in such attacks, the 2023 SonicWall Mid-Year Cyber Threat Report for the January-June period stated. At the global level, a variety of other attacks have trended up, including cryptojacking (399 per cent), IoT malware (37 per cent) and encrypted threats (22 per cent), the report said.
Air India cancelled 14 flights on India-US routes from Wednesday onwards due to deployment of 5G internet in North America which could interfere with aircraft's navigation systems. Meanwhile, DGCA chief Arun Kumar told PTI that the Indian aviation regulator was working "in close coordination with our carriers to overcome the situation" that has arisen due to 5G internet's deployment in the US. US aviation regulator Federal Aviation Administration (FAA) had on January 14 said that "5G interference with the aircraft's radio altimeter could prevent engine and braking systems from transitioning to landing mode, which could prevent an aircraft from stopping on the runway".
